Reference

How sv5799 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use sv5799, how we store it, who can access it, and what rights you hold over it.

Data collected at account level onlybKash, Nagad, Rocket payment data protectedYou can request your data any timeNo data sold to third partiesContact support to update or remove your details
sv5799 How sv5799 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat from your account dashboard, by email through the address listed in the contact section, or by submitting a request via the in-app help form on your mobile device. We aim to respond to all privacy-related requests within the timeframe required by applicable rules.

Live Chat Support Open the chat from your account dashboard and state your data request clearly. Our team will verify your identity before processing any change or deletion.
Email Request Send your data access or removal request to our support email. Include your registered account name and the wallet number (bKash, Nagad or Rocket) linked to your account.
In-App Help Form From the mobile browser or app, tap Help and select Privacy Request. Fill in your account details and describe what you need — we route it to our data team directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at sv5799 is built around four areas: what we collect, how long we keep it, how we secure it, and how you can control it. We keep account and payment records only as long as needed for operational and legal reasons — after that, data is deleted or anonymised. SSL encryption covers all data in transit between your device and our servers, whether you connect through a mobile browser on Android or iOS.

Payment Data Security

bKash, Nagad and Rocket transaction references are stored in encrypted form. We never retain your wallet PIN or full mobile banking credentials after a transaction is confirmed.

Cookie and Session Data

We use session cookies to keep you logged in across pages and to remember your device. You can clear cookies from your browser settings; doing so will log you out of your current session.

Account Retention Policy

If your account is closed, we retain only the minimum data required by applicable rules for the required period, then delete the rest. You can request early deletion where the law permits it.

Your Right to Access and Correct

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to restrict how we use your data while a query is being resolved.

Common Questions About Your Privacy on sv5799

Here are the questions we hear most often about how sv5799 handles personal data. If your question is not here, reach out through live chat or the in-app help form and our team will respond directly.

We collect your name, contact details, date of birth and the payment method you register — such as your bKash, Nagad or Rocket wallet number. We also log your device type and session activity for security purposes.

No. We record only the transaction reference and wallet number to match your deposit to your account. Your mobile banking PIN is entered directly in your wallet app and is never seen or stored by us.

Yes. Submit a deletion request through live chat or the in-app help form. We will delete your data as far as applicable rules allow, and confirm once it is done.

We share data only with payment processors like bKash, Nagad or Rocket when completing a transaction you request, and with identity verification services where required. We do not sell your data to advertisers.

We keep the minimum data required by applicable rules for the legally required period. After that window closes, your personal information is deleted or anonymised. You can ask about your specific retention period via email.

Contact our support team through live chat or the in-app help form. Provide your account name and the wallet number linked to your profile, and we will verify your identity before updating any details.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.